Our Pet Care Philosophy
We proudly serve pet owners in Turlock. We are dedicated to providing veterinary service your pet with care and compassion.
We are passionate about client education, and providing comprehensive emergency care to Turlock cats and dogs.
Veterinary Emergency Care
Not sure if your pet's condition is an emergency? Learn more about veterinary emergencies and what to do if your dog or cat is experiencing one.
Learn MorePet Owner Resources
Click on a link below to view or access resources for pet owners.
Financing Options | Financing options to help manage pet care expenses.
New Patient Form | Online form for the information we need at your pet's first visit.
FAQs
- What types of payment options are available?
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
- Will I be provided with an estimate of costs?
We will provide a good-faith estimate of the cost of our services prior to treating your pet. However, unforeseen circumstances may arise that impact your final bill.
We will always discuss our written estimate with all clients before they leave our facility, and require a deposit based on our estimate prior to any further treatment.
- What types of animals do you treat?
We take care of all small domestic pets such as cats and dogs.
- Where can I purchase my pet's prescription and food?
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
- What are the fees associated with a specialty appointment?
You are financially responsible for the initial examination fee and any diagnostics or treatment that you consent to for your pet’s treatment. This payment is due at the time of service.
For further hospitalization, diagnostics, or surgery, a deposit is required upfront with payment due in full when your pet is discharged.
- What are the fees associated with an emergency visit?
A deposit payment is required for all emergency examinations. Once the staff and doctors have examined your pet, an estimate for treatment will be given to you to determine a treatment plan.
If further hospitalization, diagnostics or surgery are required, a deposit is required upfront, with payment in full due when your pet is discharged.
- Can you help with my pet insurance?
We’re happy to help you fill out pet insurance forms for your pet’s visit.